Privacy Policy for Soulnautic.com
Last Updated: October 9, 2025
Welcome to Soulnautic (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs your access to and use of the website https://soulnautic.com (“Website”), including its community forums, groups, content, and membership services (collectively, the “Services”).
This policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services (such as posting messages in our forums), or otherwise when you contact us.
a. Personal Information You Disclose to Us:
- Account Information: When you create an account, we collect your name, email address, username, and password.
- Profile Information: You may choose to provide additional information for your user profile, such as a photo, biography, or other personal details.
- User Content: We collect the information you post within our community forums, groups, and direct messages. Due to the nature of our Services, this may include sensitive personal information related to your beliefs, health, and personal life. Please be mindful of the information you share.
- Payment Information: When you purchase a membership, your payment is processed by a third-party payment processor (e.g., Stripe, PayPal). We do not store or have access to your full credit card number. We only receive information necessary to confirm your payment and manage your membership.
- Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
b. Information Automatically Collected:
- Log and Usage Data: We automatically collect log and usage data when you access and use our Website. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Services.
- Create and manage your account and membership.
- Send you administrative information, such as updates to our terms and policies.
- Respond to your inquiries and provide customer support.
- Foster a safe and respectful community by monitoring activity and enforcing our Community Guidelines.
- Analyze usage to improve and personalize your experience on our Website.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
- With Other Users: Your username, profile information, and any content you post in the community forums and groups will be visible to other members of the community.
- With Service Providers: We may share your information with third-party vendors and service providers who perform services for us, such as website hosting, payment processing, and email delivery.
- For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Protect Our Rights: We may disclose your information to protect the rights, property, or safety of Soulnautic, our users, or others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us. You can update your account and profile information directly through your account settings.
6. Children’s Privacy
Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
7. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at sharaz@soulnautic.com.